A prepared statement issued by TRICARE Communications encouraged beneficiaries to avail themselves of virtual health options.1
The statement noted “these services take place through secure video calls, phone appointments, and other technology platforms. TRICARE virtual health coverage includes primary care, urgent care, mental health, and specialty services.”
The statement noted that while some types of care do need a referral or preauthorization, many of the services that are provided at military clinics may also be available online, and that the costs are generally similar to in-person costs. The statement noted that those with TRICARE For Life can leverage Medicare for virtual visits, and that those patients should check what each covers before scheduling an appointment.
The statement also explained that these services are available even to those who live outside the United States, as long as:
- The care is a TRICARE-covered benefit and is appropriate for virtual health.
- The country where you receive care allows virtual health.
- The provider is licensed and TRICARE-authorized and has a license to practice in the country where you receive care.
- The provider knows your location and how to contact help in a medical or mental health emergency.
- The provider follows all local healthcare and virtual health rules.
“Virtual health services help you get the care you need where and when it’s convenient to you,” US Navy Capt. George Coan, Virtual Health Branch Chief at the Defense Health Agency, explained in the statement. “Virtual health visits offer you flexibility. Depending on where you are, your schedule, and your health needs, virtual health is a great option for you and your family members.”
Patients interested in learning more about virtual care are encouraged to visit tricare.mil.
Reference
- TRICARE Communications. Unlock your health by getting virtual health care at home with TRICARE [press release]. April 1, 2025. Accessed April 4, 2025. https://newsroom.tricare.mil/News/TRICARE-News/Article/4141839/unlock-your-health-by-getting-virtual-health-care-at-home-with-tricare